Open a support ticket to request technical assistance, website updates, or revisions. Support tickets can also be opened by My Website Created staff to request content or clarifications.
1) To open a support ticket, log in to your All-Inclusive Website Package account
2) Click on the Open Ticket link in the menu section
3) Populate ticket fields
- Subject: A title that describes your request
- Department: Select the appropriate department (Website Maintenance & Support)
- Related Service: Select the service that the ticket is related to
- Priority: Select Low, Medium, or High
- Message: The body of your website revision request, use to describe the change or update that should be made to the website
- Attachments: Not required, but you are encouraged to upload pictures, screenshots or any other information that will assist in explaining the change or update that should be made.
After populating the request fields, submit via the [Submit] button.